Rank: Member
Groups: Member
Joined: 4/15/2009
Posts: 14
|
I follwed the three steps on the original post:
1. Yes the file is in the bin directory of the application
2. Yes the license file is seen by the application after running your code snipit
3. This one is a little tricky considering your licese file is not plain text anymore but encrypted
I do not get the license file error when running on my local machine, however when I publish to the server and run the application I receive the error. All three steps listed above were performed on the apllication server. Plese help...this web site is in production and since upgrading to these controls (version 6.00 i have been receiving calls about this issue
|
Rank: Member
Groups: Member
Joined: 4/15/2009
Posts: 14
|
Also after upgrading I am receiving the folllowing error on the application server:
Server Error in '/' Application.
Data at the root level is invalid. Line 1, position 1.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Xml.XmlException: Data at the root level is invalid. Line 1, position 1.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[XmlException: Data at the root level is invalid. Line 1, position 1.]
System.Xml.XmlTextReaderImpl.Throw(Exception e) +95
System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace() +5086458
System.Xml.XmlTextReaderImpl.ParseDocumentContent() +298
System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) +165
System.Xml.XmlDocument.Load(XmlReader reader) +134
System.Xml.XmlDocument.LoadXml(String xml) +123
EO.Web.Internal.cq.a(String A_0) +91
EO.Web.Internal.gp.e() +263
EO.Web.Internal.jr.a(IComponent A_0, Type A_1, String A_2) +544
EO.Web.Internal.bu.ah() +76
EO.Web.Internal.bu.j(HtmlTextWriter A_0) +77
EO.Web.WebControlBase.o(HtmlTextWriter A_0) +118
EO.Web.WebControlBase.a(HtmlTextWriter A_0) +216
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +240
System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer) +253
System.Web.UI.HtmlControls.HtmlForm.Render(HtmlTextWriter output) +87
System.Web.UI.HtmlControls.HtmlForm.RenderControl(HtmlTextWriter writer) +53
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +240
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +240
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +240
System.Web.UI.Page.Render(HtmlTextWriter writer) +38
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +4240
Version Information: Microsoft .NET Framework Version:2.0.50727.3603; ASP.NET Version:2.0.50727.3082
|
Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
|
Can you post the contents of the first few lines of your license file (do not post the signature line)?
Thanks!
|
Rank: Member
Groups: Member
Joined: 4/15/2009
Posts: 14
|
EO.Web.Runtime.AddLicense(
"a59Zl6Sxy59Zs+X1D5+t8PT26KGG3PIGzZ+v3PYEFO6ntKbI2a9bl7PPuIlZ" +
"l6Sxy59Zl8DyD+NZ6/0BELxbyvD6D+SG3PIGzZ+v3PYEFO6ntKbI2a9bl7PP" +
"uIlZl6Sxy59Zl8DyD+NZ6/0BELxby+Xz/vOr4PSzy/We6ff6Gu12mbu/26FZ" +
|
Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
|
Hi,
You may want to ask the person who placed the order for you to show you the actual license key page. There is a "Download License File" link which you would simply click to download the file. It's a plain text XML file. There should be no confusion or whatsoever once you see it. You had all these confusions because you hear half from us without seeing the other half, tell the other person who only sees his half and gives you something back that he thinks may work for you.
Thanks!
|