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Downloader and FF Options
Loren Dorez
Posted: Tuesday, December 22, 2009 12:00:16 PM
Rank: Advanced Member
Groups: Member

Joined: 1/9/2009
Posts: 97
Hello,

Is there any pending issue with the downloader and Firefox?

as i have a downloader and it used the dynamic contents option and works beautifully in IE however in Firefox i dont get an error message or anything it appears to load/postback however no download window is poped up. Pop-up blocker is turned off etc. Now the Downloader page is loaded inside an iframe which cant be changed however if this weas the cause why would it work in IE and not FF as well. Any ideas or have you heard anything about this issue?
eo_support
Posted: Tuesday, December 22, 2009 12:05:14 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

We have recently fixed an issue with Downloader on FireFox. So you may want to check with the latest version. If the problem still continues, we will need you to create a test page/project that demonstrates the problem.

Thanks
Loren Dorez
Posted: Tuesday, December 22, 2009 12:24:39 PM
Rank: Advanced Member
Groups: Member

Joined: 1/9/2009
Posts: 97
I will create a test Page/project tomorrow and send it to you.
Loren Dorez
Posted: Tuesday, December 22, 2009 10:58:29 PM
Rank: Advanced Member
Groups: Member

Joined: 1/9/2009
Posts: 97
OK i have a test project ready for you to look at after cleaning the code and line-by-line commenting out i have found the issue.

I use the dynamic contents to build an Excel (XLS) file and inorder for dates and numbers to render properly i must add a style tages with formatting specific to Excel and this seems to be dying in Firefox only. I tried not using the downloader and doing straight response write to the browser stream and it works in Firefox.. The sample project has the style see and the few lines that i MUST have comments out in order for FF to render the dynamic file.

I need to know how to send this to you for you to find out why it doesnt work in FF with your downloader but works with a regular response write process
Jon Miller
Posted: Saturday, January 2, 2010 4:19:25 PM
Rank: Member
Groups: Member

Joined: 4/23/2009
Posts: 23
I am having a similar issue with both Firefox and Safari. I have a dynamic content download from a sql database that works great in IE. In FF & Saf, the download windows never open.???

How is everybody else doing?
eo_support
Posted: Sunday, January 3, 2010 7:59:07 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi Jon,

The downloader handles the download differently for IE and other browsers. IE would open a new window, but other browsers would not. So you won't see a new window open in FireFox. The download is added to your download window (Tools -> Downloads in FireFox).

If you still have problems, please try to isolate the problem into a test page and we will be happy to take a look (please make sure the test code runs and only contain code needed to reproduce the problem).

Thanks
Loren Dorez
Posted: Wednesday, January 6, 2010 5:42:19 PM
Rank: Advanced Member
Groups: Member

Joined: 1/9/2009
Posts: 97
I have a Test page ready.. Where do i send it too?
eo_support
Posted: Wednesday, January 6, 2010 6:17:01 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi Loren,

Please see your private message as to where to send.

Thanks!


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