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Editor issues with Firefox Options
Duane
Posted: Thursday, August 27, 2009 2:27:22 PM
Rank: Advanced Member
Groups: Member

Joined: 9/4/2007
Posts: 114
I have noticed a few problems with the Editor, particularly when using Firefox.

1. Setting font sizes or color produces additional span tags, or mangles the attributes:
e.g.: The following span tag was produced when attempting to change the font size:

Code: HTML/ASPX
<span 16pt;="" font-size:="" ;="" style="font-family: Verdana; color: #ff0505">


2. If you have applied a bold/strong attribute to some text, and then change the font size, or color, another span tag is created and nested inside the strong tag, but the original font-size in the outer span tag is unchanged. This was unexpected and seems to be related to and the mangling of the span tag noted above. This seems to happen with all browsers and OS's.

Code: HTML/ASPX
<p><span style="font-family: Verdana; font-size: 14pt; color: #ff0000"><strong><span style="font-size: 18pt;">My Text</span></strong></span></p>


3. When inserting images, there is not way to add the padding and float attributes to the image tag without directly editing the HTML. Is there any plan to support this from the Editor Design mode?

e.g.:

Code: HTML/ASPX
<img src="/images/288a/image.gif" style="padding-right: 10px; float: left;" />
eo_support
Posted: Thursday, August 27, 2009 2:32:32 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

Thank you very much for the information. We will look into #1 and #2 and see what we can find. I do not believe we have any plan to add padding or floating anywhere in our UI because that would open the door to numerous other CSS attributes. However we do understand that floating and padding are very useful especially for img element. So we will see what we can do.

Thanks!
Duane
Posted: Friday, August 28, 2009 11:46:09 AM
Rank: Advanced Member
Groups: Member

Joined: 9/4/2007
Posts: 114
Is the HTML Editor supported on Windows 2000 with IE 6?
When the page loads, the browser reports a script error:

Line 1068, Char: 2490, Object doesn't support this property or method.

That line/char is:
_eo_initobj_ctl00_ContentPlaceHolder1_DialogEditor_ctl00_Editor1();

The Editor interface does not render properly, does not load html, and the design/html is not accessible.

It seems to work ok on Windows 2000 with Firefox 3.5.2.

Thanks,
Duane
eo_support
Posted: Friday, August 28, 2009 12:04:42 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

You may want to check a blank page with nothing but an Editor in it to see if it works. The only thing I can see from the line is that the function name is a bit long. Another thing you want to check is do not use IIS compression on IE 6. It's known to have problem with that.

We no longer test specifically on Windows 2000 + IE 6 combination because the life cycle of Windows 2000 is set to end. Also, during our past experience IE 6 on Windows 2000 has many particular issues that is not present in other IE 6 for other platforms, many of these issues have no solutions because only MS knows what's happening.

Thanks!
Duane
Posted: Tuesday, September 1, 2009 4:15:53 PM
Rank: Advanced Member
Groups: Member

Joined: 9/4/2007
Posts: 114
I am still seeing problems using the Editor with Firefox on Windows and Safari on Mac. The font-size setting does not remain set. Once set, or changed in design mode, the attribute and value are discarded if you save, or click HTML Mode or Preview.
eo_support
Posted: Wednesday, September 2, 2009 8:10:05 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

We have been able to reproduce and fix #2 but have not been able to reproduce #1. Do you have specific steps for #1?

Thanks!
Duane
Posted: Thursday, September 3, 2009 2:05:18 PM
Rank: Advanced Member
Groups: Member

Joined: 9/4/2007
Posts: 114
Hello,

I cannot reproduce #1 now, I think it happened when I edited the span tag in the HTML view.


Safari does not hold the "font-size" attribute on either Windows or MAC, UNLESS, you add a bold <strong> attribute, then set the font size after selecting either the strong tag or the span tag. It then will add another span tag, set the font size and that will hold. It never sets the font-size in the outer (first) span tag.

If you edit the html to remove the additional span tag and strong tag, then move the font-size into the remaining original span tag, the font-size is removed when swithing to Design or Preview mode.

Setting the font-size in Firefox seems to fail interrmittantly, but I can't consistently reproduce the conditions that cause it to fail.

Is there a new build that corrects #2 or the above Safari issues?

Thanks.




eo_support
Posted: Thursday, September 3, 2009 5:09:03 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

We are not able to reproduce this font-size issue. Can you check the latest build (from our download page) and see if it still occurs?

Thanks!
Duane
Posted: Friday, September 4, 2009 10:30:44 AM
Rank: Advanced Member
Groups: Member

Joined: 9/4/2007
Posts: 114
I believe we are using the current build you have on your download page:

EOWeb_70_Setup.exe
EO.Web.dll File Version: 7.0.24.2
eo_support
Posted: Friday, September 4, 2009 10:32:28 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
No. It has been updated to 7.0.27.
Duane
Posted: Friday, September 4, 2009 4:54:45 PM
Rank: Advanced Member
Groups: Member

Joined: 9/4/2007
Posts: 114
Yes, 7.0.27 seems to have fixed these issues.

Thanks!
eo_support
Posted: Friday, September 4, 2009 4:58:10 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Great. Thanks for the update!


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