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Rank: Advanced Member
Groups: Member
Joined: 1/16/2009
Posts: 43
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Greetings, I was hoping someone could help me. I need to handle an error on the callback panel when the sessions timeout and I am performing a response.redirect and getting the following error: "Please use the Callback/CallbackPanel's Redirect method in this case. (set ClientSideOnError to handle this error)." I'm guessing that the redirect needs to performed by the callbackpanel through ClientSideOnError handling? And if so how do i do this. Thanks in advance!
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
Which version do you use? I believe Response.Redirect is handled automatically in our latest build.
Thanks!
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Rank: Advanced Member
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Joined: 1/16/2009
Posts: 43
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Sorry, where can I see the version?
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Rank: Advanced Member
Groups: Member
Joined: 1/16/2009
Posts: 43
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This is the version I'm currently running. Is there a newer version? <add type="Callback" version="6.0" />
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
You will need to right click EO.Web.dll in your bin directory and see the DLL's version. The current version is 2008.0.63.x (6.0.63.x). The last digit is either 1 or 2. So if you see anything older than that (for example, 6.0.62.x), then you do not have the latest version.
Thanks
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Rank: Advanced Member
Groups: Member
Joined: 1/16/2009
Posts: 43
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This is what I have for EO.Web.dll:
6.0.51.2
EO.Web for ASP.NET 2.0
I guess I have an older version. Where do I get the latest?
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Rank: Administration
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Joined: 5/27/2007
Posts: 24,194
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Please always check our download page for our latest build.
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Rank: Advanced Member
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Joined: 1/16/2009
Posts: 43
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Can I go ahead and uninstall the previous and just install the new version of the controls? Will it affect my licensing?
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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The installer will ask you to uninstall so you should just follow the screen instructions. If you run into a problem with your license, let us know. Otherwise we are not in a position to provide step by step general usage instructions like this. The product is targeting developers, not general computer users. As a result our main focus is technical questions.
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Rank: Advanced Member
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Joined: 1/16/2009
Posts: 43
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Ok, EO.Web.dll has not been updated to the following.
6.0.63.2
But I'm still getting the following error message:
"EO.Web Controls client side Debug Message:
EO.Web control 'CallbackPanel1' error message: The callback on 'CallbackPanel1' has failed because the server did not recognize this callback and processed it as a normal request. This can occur if there are multiple Callback/Callbackpanel controls in the page, and this call/callbackpanel control was intially dynamically loaded but wasn't loaded for this callback.
This can also occur if Response.Redirect has been called the server side, either implicitly or explicitly (usually due to user log in times out). In this case please add EO.WEB.Runtime as an httpmodule in your web.config. Please see callbackpanel documentation for more details. (set clientsideonerror to handle this error)."
I'm getting this error right on "response.redirect.
Response.Redirect("./Instructions.aspx");
Why do I continue to get this message? Please help...
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Rank: Advanced Member
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Joined: 1/16/2009
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excuse me...has now been update to the latest version 6.0.63.2
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Rank: Administration
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Joined: 5/27/2007
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Hi,
Thanks for the additional information. We are looking into it and will let you know as soon as we find anything.
Thanks!
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Rank: Advanced Member
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Joined: 1/16/2009
Posts: 43
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Just wanted to follow up and see if you had any thoughts on this yet...
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Rank: Administration
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Joined: 5/27/2007
Posts: 24,194
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Hi,
We are still working on this. sorry!
Thanks!
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Rank: Administration
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Joined: 5/27/2007
Posts: 24,194
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Hi, We looked into this and noticed that the error message actually already has the solution: Quote:....In this case please add EO.WEB.Runtime as an httpmodule in your web.config. Please see callbackpanel documentation for more details. (set clientsideonerror to handle this error)...." You can find more information on how to modify your web.config here: http://doc.essentialobjects.com/library/1/installationanddeployment/webconfig.aspxThanks!
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Rank: Advanced Member
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Joined: 1/16/2009
Posts: 43
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That worked...Thank you!
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