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ProgressBar works locally, but not from site address Options
Tim
Posted: Friday, February 13, 2009 8:32:11 AM
Rank: Newbie
Groups: Member

Joined: 2/13/2009
Posts: 5
I'm using the ProgressBar and it works perfectly when I debug or "View In Browser" locally. If I remote into the sever, and open IE and access the site with the correct URL (www.domain.com/progressbar.aspx) then it also works. But if I try to access www.domain.com/progressbar.aspx from any other computer it will not work.

Any thoughts???

Thank you,
Tim
eo_support
Posted: Friday, February 13, 2009 8:59:50 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

This often has to do with zip compression on your server. The ProgressBar will not work when zip compression is enabled.

Thanks!
Tim
Posted: Friday, February 13, 2009 9:04:20 AM
Rank: Newbie
Groups: Member

Joined: 2/13/2009
Posts: 5
Thanks for the quick response!! Could you possibly tell me where I could find that setting?
eo_support
Posted: Friday, February 13, 2009 9:26:20 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

You can google "iis compression" and you should find plenty of information on this.

Thanks!
Tim
Posted: Friday, February 13, 2009 9:36:47 AM
Rank: Newbie
Groups: Member

Joined: 2/13/2009
Posts: 5
compression isn't enabled on the server from what I can tell, any other ideas?

Thanks!
eo_support
Posted: Friday, February 13, 2009 9:39:41 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Then we are not sure. If you can put the page online we can take a look and see what we can find.

Thanks!
Tim
Posted: Friday, February 13, 2009 9:49:20 AM
Rank: Newbie
Groups: Member

Joined: 2/13/2009
Posts: 5
Unfortunately I can't put it online because of security. Please tell me if I looked for the zip compression in the correct places. I looked in IIS on the WebSite folder under services, and also in the MetaBase.xml file?
eo_support
Posted: Friday, February 13, 2009 10:01:49 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

The easiest way for you to verify whether you have compression enabled is to use a network package monitor to capture response package IIS sends back to you. Check the HTTP headers, if it’s compressed, you should see Content-Encoding as gzip.

Unfortunately we are not in a position to support IIS issues. The issue is both beyond the scope of our support and the scope of our expertise. So you will need to go through all those IIS issues by yourself.

Thanks!
Tim
Posted: Friday, February 13, 2009 10:04:26 AM
Rank: Newbie
Groups: Member

Joined: 2/13/2009
Posts: 5
I'll see what I can figure out. Thank you very much for your help and if I figure out what the issue is I'll post it so you and others can see it.
eo_support
Posted: Friday, February 13, 2009 10:08:33 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Not a problem. Thank you very much for your willingness to share.
madhu
Posted: Friday, February 20, 2009 9:43:06 AM
Rank: Newbie
Groups: Member

Joined: 2/20/2009
Posts: 1
Hi
I am facing the same problem.
Can you let us know the different senarios in which it might not have worked.
if required i can send you the code.

Thanks in advance.

Thanks,
Madhu.


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