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Rank: Newbie
Groups: Member
Joined: 12/19/2008
Posts: 3
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Hi,
We have taken our support of a .NET project which uses aspxlab web controls.We are having version 2.7.4.0 and also have the aspxlab.licx which seems to be the license key.It contains the order number and signature too.
This license is entitled to Abdulla Kagalwalla
Order number: 65475345-1
Then it has the signature
When we run the application from our server
We get an error
Could not load file or assembly 'AspxLab.WebControls' or one of its dependencies. The system cannot find the file specified. (M:\SSL\web.config line 189)
How do we solve this issue.Should the license key be registered in our machines also.
Thanks & Regards
Madhu
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
That shouldn't have anything to do with license key. Your application can not find AspxLab.WebControls.dll. So make sure that file is somewhere on your server that your application can find.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 12/19/2008
Posts: 3
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Hi,
But the dll and the icx file are both in the bin folder.Still we get this error.What should we do.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
In that case you may want to check whether the version matches, you can also try to add our DLL into GAC and see if that solves the problem. In any case, our DLL is a regular .NET DLL, so it would be the same as troubleshooting any other DLL loading issue. Because of this and also because the support on your product has actually already expired (tech support lasts one year after purchase), you may wish to see if you can get help from other resources.
Thanks!
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