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ronny.ahero
Posted: Thursday, April 18, 2024 1:16:10 PM
Rank: Newbie
Groups: Member

Joined: 4/18/2024
Posts: 1
Hi Team,
I have an old version of E.O which was purchased in 2011 and I am currently getting this error,
Quote:
Failed to resolve LoadLibrary and GetProcAddress

I have read this on your other forums that I'll need to update the version.
I have an old license that I'll need to renew as well.

Please guide me on how to proceed on this.
Thank you in advance.
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eo_support
Posted: Thursday, April 18, 2024 4:43:18 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,088
Hi,

Please use the contact us page to provide us your old order information:

https://www.essentialobjects.com/contact

We will then check your order information to see if it is eligible for upgrade or a completely new order is needed. If your order is less than 3 years old, then it is eligible for upgrade.

You can either provide your order number or license key. However do not post it in the forum because the forum is public. Please use the contact us page to send us those information instead. You can also click "PM ME!" under any of our post to send us those information through private message.

Thanks!
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